ENISA Report Highlights Resilience of Telecom Sector in Facing the Pandemic

ENISA is releasing its ‘Telecom Security During a Pandemic’ report at the 32nd meeting of EU telecom security authorities. Underlining the current strength of the sector in the face of the pandemic, the report also calls for increased cooperation, as telecommunications become more and more essential for Europe’s society and economy.
the European Union Agency for Cybersecurity (ENISA) is releasing its Telecom Security During a Pandemic report, which gives an overview of initiatives and good practices in the telecom sector to mitigate the impact of the pandemic. The report highlights the resiliency of telecom networks and services during the pandemic, which sustained major fluctuations in usage and traffic. The report also points to the need for increased cooperation between the public and private sectors as the role of telecoms expands.
The COVID-19 pandemic triggered major changes in the use of telecom networks and services: employees are teleworking; students are learning online; people are communicating via video. Almost overnight, the telecoms sector became a lifeline for Europe’s citizens and businesses. The pandemic put the telecom sector to the test with traffic peaks and spikes, combined with a national crisis and difficult working circumstances. Peaks followed major announcements about the pandemic; spikes occurred after news of lockdowns and closures. The diagram below shows the correlation between COVID-19 cases and fluctuations in network traffic on a single timeline. This is an example of one provider in one EU country, but it is representative of what other operators in Europe observed.
The report is divided in three parts:
- Early response phase: The report assesses the steps taken by telecom providers in the early response phase when providers activated their business continuity plans and supported emergency communications and communications via public warning systems.
- From initial strain to the new normal: Telecom providers had to deal with major surges and shifts in usage and in traffic patterns from the start of the pandemic. Gradually, this stabilised and became “the new normal”. The report examines the changes in usage, traffic patterns and network performance during the pandemic, and provides various examples of how providers managed the increased network loads.
- Response by the national authorities and collaboration with the telecom sector: The report provides a brief country-by-country summary of the pandemic response by the national telecom security authorities in the Union. It also highlights examples of industry initiatives, collaboration initiatives and information sharing between providers and authorities.

IoT Security: ENISA Publishes Guidelines on Securing the IoT Supply Chain

The European Union Agency for Cybersecurity (ENISA) is releasing its Guidelines for Securing the IoT – Secure Supply Chain for IoT, which covers the entire Internet of Things (IoT) supply chain – hardware, software and services – and builds on the 2019 Good Practices for Security of IoT - Secure Software Development Lifecycle publication by focusing on the actual processes of the supply chain used to develop IoT products. This report complements the Agency’s seminal study on Baseline Security Recommendations for IoT, a highly cited and referenced work that aims to serve as a reference point for IoT security.
Supply chains are currently facing a broad range of threats, from physical threats to cybersecurity threats. Organisations are becoming more dependent than ever before on third parties. As organisations cannot always control the security measures of their supply chain partners, IoT supply chains have become a weak link for cybersecurity. Today, organisations have less visibility and understanding of how the technology they acquire is developed, integrated and deployed than ever before.
In the context of the development of the Guidelines for Securing the IoT – Secure Supply Chain for IoT, the EU Agency for Cybersecurity has conducted a survey that identifies the existence of untrusted third-party components and vendors, and the vulnerability management of third-party components as the two main threats to the IoT supply chain. The publication analyses the different stages of the development process, explores the most important security considerations, identifies good practices to be taken into account at each stage, and offers readers additional resources from other initiatives, standards and guidelines.
As in most cases pre-prepared products are used to build up an IoT solution, introducing the concept of security by design and security by default is a fundamental building block to protect this emerging technology. The Agency has worked with IoT experts to create specific security guidelines for the whole lifespan of IoT devices. These guidelines to help tackle the complexity of IoT focus on bringing together the key actors in the supply chain to adopt a comprehensive approach to security, leverage existing standards and implement security by design principles.
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